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At xx68, your account data is handled with care — what we collect, how we store it, and who can access it is set out plainly here. This policy covers every interaction you have with our platform, from the moment you register through to each session you start, and it applies across all access methods including mobile.
This Privacy Policy applies to all personal data xx68 collects when you use our platform, where access is available under local law and eligible regions. Personal data includes information you provide at registration — your name, contact details, and payment information linked to methods such as DuitNow, GrabPay, and Bank Transfer — as well as data generated through your account activity. We collect this data to process transactions, verify your account, and provide you with access to our platform services. Data shared with payment processors is limited to what those processors need to complete a transaction; we do not sell your personal data to third parties for marketing. Retention periods vary by data type: account identity data is kept for as long as your account remains active plus any period required under applicable law, while transaction logs tied to DuitNow or Bank Transfer activity are retained for the period specified by financial record-keeping obligations. You may request a copy of the data held under your account at any time through our support channel. Where any part of this policy conflicts with local regulation in your jurisdiction, the applicable local law takes precedence. We update this policy periodically; the current version is always shown on this page.
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Data collected when you log in, update your profile, or change your account credentials falls fully within this policy. This includes session identifiers and device information recorded during authentication.
Payment data related to DuitNow transfers, GrabPay top-ups, and Bank Transfer deposits is covered here to the extent xx68 processes or stores it. Your payment provider's own data practices are governed by their separate policies.
Browsing behaviour on our platform — pages visited, features used, time on session — is collected to improve service delivery. This data is treated as account-linked activity data under this policy.
Links to external sites, third-party payment processors, and game content providers operate under their own privacy frameworks. Once you leave our platform or interact with a third-party service, this policy no longer governs how your data is handled.
You have practical control over the personal data xx68 holds for your account. To review what data is linked to your profile, log in and go to your account settings — your registered contact details, linked payment methods including DuitNow and GrabPay, and transaction history are accessible there. If any detail is incorrect, you can update it directly from the account page or submit a correction request through our support channel. For queries about how your data is used, or if you want to raise a concern about this policy, our support team handles data-related requests through the contact routes listed on this page. Response times depend on the nature of the request, but we aim to acknowledge every submission and provide a substantive reply within the period required under applicable law. Where your request relates to data deletion, we will confirm whether the request can be fulfilled in full, or explain any retention obligations that apply.
Log in to your account and open the settings page to see the personal data currently linked to your profile, including contact details and payment method records.
Update your registered information directly from the account settings page, or contact support if a field cannot be edited from your end.
Send your question to our support channel with your account reference. We will confirm receipt and respond within the timeframe required under applicable local law.
For deletion or restriction requests, reach out via the support contact below. We will assess your request and explain any legal retention obligations before confirming the outcome.
Open the chat widget from any page on xx68 to reach our support team. For data or privacy queries, start with your account username and describe the specific request.
Send your privacy-related request to our support email address shown in your account dashboard after login. Include your registered contact detail so we can match your request to your account.
The current status of any ongoing data request is shown in your account dashboard after login. Check there first before following up through another channel.
We use cookies to keep your session active, remember your language preference, and understand which parts of the platform see the most use. You can manage cookie settings through your browser. Disabling certain cookies may affect how some account features work.
Access to your account data is restricted to authenticated sessions. We apply standard encryption for data in transit, including during payment steps involving DuitNow, GrabPay, and Bank Transfer flows. Your login credentials are never stored in plain text.
We hold account identity data for as long as your account is active. Transaction records are retained for the period required by applicable financial regulations. When an account is closed, data is removed or anonymised in line with those same obligations.
When this policy changes, the updated version is published on this page with a revision note. Continuing to use your account after a change is posted means you have had the opportunity to review the updated terms. You can request a summary of recent changes through our support channel.
We collect the details you enter at registration — name, contact information, and payment method details such as those linked to DuitNow or GrabPay. We also record session and device data each time you log in. All of this is used solely to operate your account and process transactions.
Log in and open your account settings page. Your registered contact details, linked payment methods, and transaction history are all visible there. For a broader data export or a formal access request, contact us through the support channel listed on this page.
Yes. Send a deletion request to our support team with your account reference. We will confirm which data can be removed immediately and explain any records we are required to retain under applicable financial regulations before completing the request.
We share payment data with processors such as those handling DuitNow and Bank Transfer only to the extent needed to complete your transaction. We do not sell personal data to third parties for marketing. Game content providers receive no personal account data from us.
Open the account settings page after logging in — most fields can be updated directly. If a field is locked, contact our support team with the correction you need. We will verify your request and update the record, or explain why a change cannot be made.
Once your account is closed, we remove or anonymise personal data that no longer needs to be retained. Transaction records tied to DuitNow, GrabPay, or Bank Transfer activity are kept for the period required by applicable law, after which they are deleted in line with our retention schedule.